The DLL 'sscaspbc.dll' could not be loaded.(SBL-DAT-00170)

This post is about the above error. The error was coming after Siebel has been upgraded to IP2015 with patchset5. The error was showing in Accounts.

The error shows, when user tries to access any view under, Site Map -> Accounts ---

The DLL 'sscaspbc.dll' could not be loaded.(SBL-DAT-00170)


 In the log file for OM, we can see below two errors generic errors and does not point to anything concrete --
SBL-GEN-09603: Unable to connect to named pipe.
or
SBL-NET-01034: The SISNAPI connection was closed by the peer.


There is no issue with the Enterprise or the Siebel Server or any components running on it.
For Siebel Upgrade, I started looking into other aspects like OS compatibility and DB version and LDAP connectivity, etc. But everything looked fine. On Oracle support too, I did not find anything useful.

Later checked for c++ & ldap packages installed on the linux server. It seems, one of the 32-bit version of c++ package was missing. After installing the package and restarting the enterprise, the error is gone.

Solution:- Check for c++ & ldap packages the linux servers.

List of package details for c++ or higher version, both 32-bit & 64-bit, that need to be present on the server --
     $ rpm -qa | grep c++
     gcc-c++-4.4.6-4.el6.x86_64
     compat-libstdc++-33-3.2.3-69.el6.x86_64
     libstdc++-devel-4.4.6-4.el6.i686
     libstdc++-devel-4.4.6-4.el6.x86_64
     compat-libstdc++-296-2.96-144.el6.i686
     libstdc++-4.4.6-4.el6.i686
     compat-libstdc++-33-3.2.3-69.el6.i686
     libstdc++-4.4.6-4.el6.x86_64